Returns & refunds

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:
1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.

Please remember that it is your responsibility to check that the goods we are delivering to you are complete and in an acceptable condition before signing for the delivery. We give you 30 days from delivery date to report any damages or faults. Please always support your claim requests with photos. If we receive any claims after 30 days we reserve the right to deny them and you will be asked to post items back to us (at your expense) in original box. We will issue full refund upon receipt of goods.